SHIPPING TERMS AND CONDITIONS
The following shipping terms and conditions must be strictly adhered to. 24 hour notification will be given to insure delivery can be received. If any of the following conditions are present (residential, non-commercial or limited access), please contact TDG at firstname.lastname@example.org with the order number and explanation of the specific condition that may affect the proper delivery of goods.
If TDG has not been notified in advance to accommodate the special condition, the customer will be responsible for additional charges incurred at time of delivery or if redelivery is necessary.
Residential or Non-Commercial
The term “Residential” refers to various places including:
Private residences, apartment complexes, and dormitories.
Businesses located at or in close proximity to a private residence, farm or ranch.
Residential delivery, private single family homes, condos, co-ops and/or apartments.
Drivers must typically have access to street parking.
The term “Limited Access” refers to various places including:
construction sites, schools, hotels/motels, individual mini storage sights, airports, camps, religious institutions, police and fire stations, military base/installations, mine sites, and prisons.
The term Construction Site refers to the site of any construction of buildings, roads, bridges, or other structures. Note this includes the entire property on which the construction is taking place and any facility located on said property.
Commercial establishments not open to the walk-in public or where an employee is not available to assist with loading or unloading.